We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for Complaints / Concerns. If this is so, we would wish for the matter to be settled as quickly and as helpfully as possible.

• To pursue a Complaint / Concern, please complete the form below. We will deal with your concern as set out in the Welsh Government's 'Putting Things Right' Complaints Protocol.

Consent

If you need to provide us with a patient's consent to raise or discuss a Complaint / Concern with us, please complete our consent form here. Without consent, we are unable to deal with your Complaint / Concern