Where to Turn in a Crisis

If you or someone you know is experiencing a mental health crisis, help is available. Below are some key resources and contact details for immediate support:

CALL Helpline

  • Phone: 0800 132 737

  • Text: HELP to 81066

  • Availability: 24 hours a day, 7 days a week

  • Services: Emotional support and information on mental health services.

Housing Help

If you need assistance with housing, contact your local council or housing association.

Samaritans

  • Phone: 116 123

  • Availability: 24 hours a day, 365 days a year

  • Services: Confidential support for anyone in distress.

111 Press 2

  • Phone: 111 (then press 2)

  • Services: Urgent mental health support from a mental health professional.

Safety Planning Resources

What can I do to look after my mental health and wellbeing?

During these uncertain times, we all must take simple steps to look after our mental health and well-being.

You can read useful ‘tips for everyday living’ on the MIND mental health charity website and find practical ways to look after your mental health on the Mental Health Foundation website.

You can also find specific resources on how to look after your mental health here. 

Mental Health

We provide adult mental health services to people living across Cardiff and the Vale of Glamorgan. These pages describe, explain and give access to useful resources.

If you think are experiencing a non-urgent mental health concern or have concerns about someone you know, your first point of contact should be your General Practitioner (GP). Your GP will then decide if a referral to a specialist mental health team is required.

If you are in need of urgent mental health support or you are not sure where to turn to get advice and guidance on your mental health, call 111 and press 2. 

Our Services

We provide adult mental health services to people living across Cardiff and the Vale of Glamorgan.

Useful Information

Useful information and resources 

Support Organisations and Charities

The different support organisations and charities across Cardiff and the Vale.

SilverCloud

SilverCloud offers online cognitive behavioural therapy (CBT) programmes.

Stepiau

Our free digital resource for mental health advice and support.

Emotional Wellbeing & Mental Health

Emotional Wellbeing & Mental Health has been co-produced with young people.