This practice is committed to providing a safe and comfortable environment and strives to achieve good practice at all times.

All patients are entitled to have a chaperone present during any consultation, examination or procedure.  A Chaperone may be necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.

Where a chaperone is not available, the clinician may ask you to make another appointment and request the presence of a chaperone at the time of booking.

We use clinical staff as formal chaperones, and non-clinical staff as informal chaperones. All will have had the appropriate training and have knowledge of the examination or procedure you may be undergoing.

Family and friends are not permitted to act as chaperones as they do not have the knowledge required ,nor have they had the necessary training.

Should you wish to see the full chaperone policy or if you have any questions, please speak to a member of the Reception Team or contact admin.w97052@wales.nhs.uk