The Practice will close a few times a year for essential training and updates. These dates will be published in advance in Practice, via the website and on social media.

Training Dates:

• Wednesday 13 September 2023 13.30-18.30

Urgent Care

For urgent care between 6:30pm-8:00am Monday to Friday, on weekends, Bank Holidays and when the Practice is closed call NHS 111 for all medical needs, including access to the Emergency Unit and Minor Injuries Unit. See NHS 111 Wales

If patients require the Emergency Dental Line or District Nurse  call CAV 24/7 on 0300 10 20 247

 If you have a medical emergency, a critical or life threatening problem at any time call 999. Here are some examples of an emergency:

• Unconsciousness.
• Difficulty in breathing.
• A suspected heart attack.
• Heavy blood loss.
• Serious injury.
• Severe burns.

If you are unsure what advice you need, visit the NHS 111 Symptom Checker on  https://111.wales.nhs.uk/selfassessments/

If you are feeling generally unwell but the problem is not urgent nor a medical emergency, call NHS 111 or visit https://111.wales.nhs.uk

If you run out of your regular medicines, they can make up an emergency supply of some repeat medication. You’ll need to take your empty medicine containers with labels attached or your repeat prescription slip (your usual pharmacy is probably best). For pharmacies' contact details and opening times see www.cardiffandvaleuhb.wales.nhs.uk/directory/pharmacies/

Mouth, tooth or gum problems can be dealt with by your local dentist. You can view a list of local dental practices here.

If you are not registered with a dental practice or you are experiencing dental pain out of hours you can contact the emergency dental helpline via CAV 24/7 on 0300 10 20 247.

A member of the primary care team will triage you and if you require an appointment you will be booked into the emergency dental clinics at the Dental Hospital or St David’s Hospital.

You will receive advice on pain relief and will be, if appropriate, booked into the most appropriate emergency location for your problem, which may be a Primary Care Dentist, Community Dentist or the University Dental Hospital.

An optometrist is the best option as they have all the equipment and technology. Most opticians have free of charge emergency appointments available every dat You can view a list of opticians here.

• You’re aged under 16
• You’re aged 16, 17 or 18 and are in full-time education
• You’re aged 60 or over
• You’re registered as partially sighted (sight impaired) or blind (severely sight impaired)
• You’ve been diagnosed with diabetes or glaucoma
• You’ve been advised by an ophthalmologist (eye doctor) that you’re at risk of glaucoma
• You’re on certain benefits (Income Support, Income related Employment and Support Allowance, Tax Credit, Income Based Jobseekers Allowance)
• If you are on a low income, you may be able to get help with the cost of sight tests, glasses and contact lenses through the NHS Low income Scheme.  

Visit the Help With Health Costs website for more information.

Please contact NHS 111 Wales OR TELEPHONE NHS 111 for all medical needs, including access to the Emergency Unit and Minor Injuries Unit. 

Minor Injuries Unit, Barry Hospital

Opening Hours – Monday to Friday (08:30 – 15:30)

Colcot Road
Barry
CF62 8YH

The following injuries can be treated at the Barry Minor Injuries Unit:

• cuts and grazes,
• sprains and strains,
• broken bones of limbs (fractures),
• bites and stings (including human bites),
• infected wound,
• minor head injuries,
• eye problems such as scratches or something that is stuck in the eye.

The Emergency Units (A&E) at the University Hospital of Wales, Princess of Wales or Royal Glamorgan Hospitals assess, treat and resuscitate patients who have been injured or are severely ill, by appropriately trained and experienced staff, and refer patients as needed. 

NB: For UHW - Please call NHS 111 first, they  will advise whether it is appropriate to attend the Emergency Unit and will give a specific time to attend.

Who should attend?

The service is available 24 hours a day to adults, children and babies.  Patients who present with any of the following would be included in their core services:

• Trauma, usually within two days of injury.
• Pain, unrelieved by simple painkillers.
• Sudden or serious deterioration in someone’s condition.
• Respiratory distress.
• Change in mental status, including alteration of consciousness and acute confusional states.
• Patients brought to hospital by the police.
• Patients brought to hospital by emergency ambulance.
• Patients appropriately referred by any other health care professional.

If you would like more information on when it’s appropriate to attend the Emergency Unit, or for a general guide to emergency care within Cardiff and the Vale of Glamorgan, please download our Unscheduled Care leaflet.

Heath Park
Cardiff
CF14 4XW

Tel: NHS 111 NHS 111 Wales

Coity Road

Bridgend

CF31 1RQ

Tel: 01656 752752

Ynysmaerdy
Llantrisant
CF72 8XR

Tel: 01443 443443